Contact The Glasgow School of Music · Kinning Park
Contact The Glasgow School of Music
Choose the correct route for trial lessons, current-student administration, safeguarding, accessibility, privacy, complaints or appointment-only visits.
New students should begin through the Trial Music Lessons page. Current students should use the Current Students hub and Student Portal. Specialist concerns should use the relevant policy route so they reach the correct process.
Trial Music Lessons
For piano, singing, guitar, drums, strings, woodwind, theory, composition or online lessons, use the trial route so GSofM can review the student, subject, goals and realistic availability.
Current Students
Student Portal access, absence reporting, schedules, invoices and the correct administration route for existing students and families.
Complaints & Feedback
Use the dedicated process for a formal complaint, non-emergency concern, service issue or constructive feedback.
Safeguarding, PVG & Disclosure Scotland
Use this route for student welfare, tutor conduct, professional boundaries or another safeguarding concern. Immediate danger should be reported to 999 first.
Accessibility
Report a website, document, communication, physical-access or lesson-access barrier and explain what adjustment or alternative may help.
Privacy & Data Protection
Use the Privacy Policy for rights requests, data-protection complaints, consent questions or concerns about personal-information handling.
Media Room
For interviews, filming, publication requests, image use or professional enquiries relating to Paul Murray or GSofM.
School Contact Desk
For account questions, appointment queries, school administration or a matter that does not fit one of the dedicated routes above.
Paul Murray on Channel 4
Explore Paul Murray’s story from The Piano.
Founder and Director Paul Murray appeared on Channel 4’s The Piano in July 2026.
Read the definitive post-broadcast feature, explore piano lessons in Glasgow, begin through the trial route or use the Media Room for professional enquiries.
- Broadcast July 2026
- Channel 4
- Post-broadcast feature
School Contact Desk
Contact the school directly
Use this section for account questions, appointment queries and general administration. Current-student administration, safeguarding, accessibility, complaints and privacy matters also have dedicated routes above.
Send a message to the school
We use enquiry details to respond, route the message and manage school administration. Information is handled under the Privacy Policy. GSofM normally acknowledges messages as soon as reasonably practicable, but does not guarantee one fixed response time for every enquiry.
Fast routing
Common enquiry routes
These are the main non-form routes. They reduce delays by sending each enquiry to the most appropriate page or process.
Media Room
For interviews, filming, archive image requests, publication enquiries and professional references relating to Paul Murray or GSofM.
Open Media RoomRequest by email
Press-pack and image-use requests should be handled directly so usage rights, context and publication needs can be checked first.
Request press packApply to teach
Musicians interested in teaching at the school should use the dedicated application route rather than the general lesson enquiry form.
Apply to TeachLocation and visits
Lessons and visits are by appointment only.
The school operates around scheduled teaching rooms, tutor availability and student safety. Teaching appointments may take place across the week, but the premises are not a continuously staffed reception or walk-in office. Arrange a lesson, visit or meeting before attending.
Useful information
Helpful links before you enquire
These pages answer the most common questions before sending a message to the school.
Contact FAQs
Common questions before getting in touch
A short guide to the best route for new students, existing families, safeguarding, visits, media enquiries and tutor applications.
What is the best first step for a new student?
Use the Trial Music Lessons page. It explains the paid trial process and routes the enquiry through the correct starting point.
Where should an existing student or family start?
Use Current Students for the Student Portal, absence reporting, schedules, invoices and administration routes. The Parent Information Centre provides wider Teaching Block and family guidance.
Should I contact the tutor or the school?
Lesson-content and practice questions can usually go to the tutor. Absences, scheduling, payments, accounts, safeguarding, complaints and formal administration should be sent through the school routes.
How should a safeguarding or welfare concern be raised?
Use the dedicated Safeguarding route. If someone is in immediate danger, call 999 first and do not wait for a reply from the website form.
How do I request accessibility support?
Use the Accessibility page to explain the website, document, communication, physical or lesson-access barrier and what adjustment or alternative may help.
Where do privacy concerns or formal complaints go?
Use the Privacy Policy for data rights and data-protection complaints. Use Complaints, Concerns & Feedback for a non-emergency service complaint or formal review.
Do I need an appointment to visit?
Yes. Lessons, meetings and visits must be arranged in advance. Confirm the proposed room and any relevant physical-access requirement before travelling.
When will the school respond?
GSofM normally acknowledges messages as soon as reasonably practicable. The time needed for a complete response depends on the enquiry, records and specialist process involved, so one fixed deadline is not promised for every message.
Where should media, press or tutor enquiries go?
Media and press enquiries should use the Media Room. Musicians interested in teaching should use the Apply to Teach at GSofM page.
Lessons · contact · next step
Choose the right next step.
Start with a trial lesson, use the Current Students hub or contact the school desk. Lessons and visits are by appointment, with fixed weekly lesson places confirmed around tutor availability.
