Privacy Policy
How we collect, use and protect your information — and the rights you have under UK GDPR.
Introduction
Welcome to The Glasgow School of Music (GSofM) Privacy Policy. We are dedicated to protecting and respecting your privacy. This document explains what personal information we collect, how we use it, and your rights regarding your data.
Last updated: 29 December 2024
Information We Collect
Personal Identifiable Information (PII)
We may collect your name, contact details and email address when you submit an enquiry or application through our website.
Website Usage Data
We collect non-personal information such as IP address, browser type and access times via cookies and similar technologies.
Purpose of Data Processing
- Respond to enquiries or applications submitted through our website.
- Provide services requested by you.
- Improve your experience on our website.
Lawful Basis for Processing (UK GDPR)
- Contractual obligations — to provide the services you request.
- Legal obligations — to comply with applicable laws and regulations.
- Legitimate interests — to improve our services and enhance user experience.
Storage and Security of Your Information
We implement robust technical and organisational measures to protect your personal information, including:
- Encryption: SSL/TLS for secure data transmission.
- Access controls: restricted access to personal data by authorised personnel only.
- Regular audits: ongoing review of security protocols.
While we strive to safeguard your information, no method of electronic storage or transmission over the internet is 100% secure.
Use and Sharing of Your Information
We use your information exclusively to:
- Communicate with you regarding enquiries, applications, or services.
- Provide the services you request.
We will never sell your information to third parties. We may share data with trusted third-party service providers (e.g., website hosting) solely for operational purposes, under strict confidentiality and data protection standards.
Links to External Sites
Our website may link to third-party websites. Please review their privacy policies before sharing personal information, as we are not responsible for their data practices.
Your Rights (UK GDPR)
- Right of access — request details of the personal data we hold about you.
- Right to rectification — correct inaccurate or incomplete information.
- Right to erasure — request deletion of your data (subject to legal requirements).
- Right to restrict processing — limit how your data is used under specific conditions.
- Right to data portability — receive your data in a commonly used format.
- Right to object — object to processing, including direct marketing.
- Right to withdraw consent — withdraw consent at any time.
To exercise your rights, please contact:
The Glasgow School of Music
542 Scotland Street West, Glasgow, G41 1BZ
Email: info@theglasgowschoolofmusic.co.uk
Retention of Personal Data
- Website enquiry data: 1 year
- Applications: 2 years
After these periods, data is securely deleted or anonymised.
Complaints and Queries
If you have concerns about how we handle your data, contact our Data Protection Officer (DPO):
The Glasgow School of Music
542 Scotland Street West, Glasgow, G41 1BZ
Email: info@theglasgowschoolofmusic.co.uk
If unresolved, you may lodge a complaint with the Information Commissioner’s Office (ICO):
Website: ico.org.uk — Phone: 0303 123 1113
Changes to This Privacy Policy
We regularly review this policy to ensure compliance with data protection laws and best practices. Updates will be posted on this page.
Last updated: 29 December 2024