Glasgow School of Music (GSofM) Privacy Policy

Introduction

Welcome to the Glasgow School of Music (GSofM) Privacy Policy. We are dedicated to protecting and respecting your privacy. This document explains what personal information we collect, how we use it, and your rights regarding your data.

Information We Collect

We collect and process the following personal information:

Personal Identifiable Information (PII): Name, contact details, and email address, provided when you submit an enquiry or application through our website.
Website Usage Data: Non-personal information such as IP address, browser type, and access times collected via cookies and other tracking technologies.

Purpose of Data Processing

We process your personal information to:

– Respond to enquiries or applications submitted through our website.
– Provide services requested by you.
– Improve your experience on our website.
– Lawful Basis for Processing Personal Data
– Under the UK General Data Protection Regulation (UK GDPR), we process personal data based on:

Contractual Obligations: To provide a service you request.
Legal Obligations: To comply with applicable laws and regulations.
Legitimate Interests: To improve our services and enhance user experience.

Cookies

Our website uses cookies to:

– Enhance website functionality.
– Analyse website usage and improve performance.
– Provide targeted advertising (if applicable).
– You can manage or decline cookies via the cookie settings on our website. Note that declining essential cookies may limit some functionalities of our site. For more detailed information, please refer to our Cookie Policy.

Storage and Security of Your Information

We implement robust technical and organisational measures to protect your personal information, including:

Encryption: SSL/TLS for secure data transmission.
Access Controls: Restricted access to personal data by authorised personnel only.
Regular Audits: Ongoing review of security protocols.

While we strive to use the best methods to safeguard your information, no method of electronic storage or transmission over the Internet is 100% secure.

Use and Sharing of Your Information

We use your information exclusively to:

– Communicate with you regarding enquiries, applications, or services.
– Provide the services you request.
– We will never sell your information to third parties. We may share data with trusted third-party service providers (e.g., website hosting) solely for operational purposes. These providers adhere to strict confidentiality and data protection standards.

Links to External Sites

Our website may link to third-party websites. Please review their privacy policies before sharing personal information, as we are not responsible for their data practices.

Your Rights

Under the UK GDPR, you have the following rights:

– Right to Access: Request details of the personal data we hold about you.
– Right to Rectification: Correct inaccurate or incomplete information.
– Right to Erasure: Request the deletion of your data, subject to legal requirements.
– Right to Restrict Processing: Limit how your data is used under specific conditions.
– Right to Data Portability: Receive your data in a commonly used format.
– Right to Object: Object to data processing, including direct marketing.
– Right to Withdraw Consent: Withdraw consent for data processing at any time.

To exercise your rights, contact us at:

The Glasgow School of Music, 542 Scotland Street West, Glasgow, G41 1BZ
Email
: info@theglasgowschoolofmusic.co.uk

Retention of Personal Data

We retain personal data only for as long as necessary:

Website enquiry data: 1 year
Applications: 2 years
After this period, data is securely deleted or anonymised.

Complaints and Queries

If you have any concerns about how we handle your data, please contact our Data Protection Officer (DPO):

Address
The Glasgow School of Music, 542 Scotland Street West, Glasgow, G41 1BZ

Email: info@theglasgowschoolofmusic.co.uk

If your concern is not resolved, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
Website: https://ico.org.uk
Phone: 0303 123 1113

Changes to This Privacy Policy

We regularly review this policy to ensure compliance with data protection laws and best practices. Updates will be posted on this page.

Last updated: 29th December 2024